Last updated: 13th May 2025
At dotcooks.com, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to applicable privacy principles. Please read our Privacy Policy below carefully.
Information We Collect From You
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, billing address, credit card details, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (together “Personal Data”).
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
You can review, correct, update, or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly.
How We Use Your Information
Personally Identifiable Information
We use the information we collect to deliver our services to you, including:
- communicating with you
- providing technical support
- notifying you of updates and offers
- sharing useful content
- measuring customer satisfaction
- diagnosing problems
- providing you with a personalized website experience
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us, and your request will be actioned immediately.
Non-Personally Identifiable Information
We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands, and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you later remove this information, copies may remain viewable in cached or archived pages, or if others have copied or saved the information.
Storage and Security of Your Information
We use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us.
We retain your Personal Data for as long as necessary to provide services to you and as otherwise required to comply with legal obligations, resolve disputes, and enforce agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with applicable law.
Cookies and Pixels
A cookie is a small file placed in your web browser that collects information about your browsing behavior. Cookies allow a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data.
Most web browsers automatically accept cookies, but you can choose to reject them. This may prevent you from taking full advantage of our website.
Our website uses cookies to analyze traffic, provide social media features, and improve visitor experience. Cookies and pixels may also be used to serve relevant ads via third-party services such as Google Ads and Facebook Ads.
Sharing Your Information With Third Parties
We do not sell or deal in Personal Data.
We may share your information with third parties only when you explicitly authorize us, or when we use third-party service providers. These providers process data in accordance with their own privacy policies.
Examples include:
- Google Analytics – tracks website usage and provides reports. Google Privacy Policy
- MailerLite – used for newsletters (stores your name and email).
- Advertising partners (e.g., Raptive) – may collect data for advertising purposes. Raptive Privacy Policy
Disclosure of Your Information
We may disclose your Personal Data:
- to comply with legal obligations (law, regulation, court order, subpoena, warrant, law enforcement request)
- to protect the rights, property, or safety of dotcooks.com, our customers, or third parties
- in the event of a business transfer (merger, sale, transfer of assets), under confidentiality safeguards
Links to Other Websites
This website may contain links to other websites. These are provided for convenience only. We are not responsible for the privacy practices of such third-party websites. Please review their privacy policies separately.
Change in Privacy Policy
We may update this Privacy Policy from time to time. All modifications are effective immediately upon posting. Please return periodically to review changes.
GDPR (For EU & UK Residents)
Lawful Basis for Processing
If you are a resident of the EU or UK, we collect and process Personal Data under the following lawful bases:
- Necessary to fulfil a contract (e.g., sending goods, providing services)
- With your consent (e.g., newsletters)
- For our legitimate interests (e.g., analytics, internal improvements)
Your Rights
As an EU or UK resident, you have rights including:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure (“to be forgotten”)
- Right to object
- Right to restrict processing
- Right to data portability
- Right not to be subject to automated decision-making
To exercise your rights, please contact us.
Withdrawing Consent
You may withdraw consent at any time (e.g., unsubscribing from emails). However, certain services may not be available without necessary data.
Your Acknowledgement
By providing us with your Personal Data, you consent to us disclosing it to third parties outside your country of residence, provided adequate protections are in place.
Contact Us
If you have any questions or concerns about this Privacy Policy or your Personal Data, please contact us:
📧 [email protected]
📍 5830 E 2nd St, Ste 7000 #17176, Casper, Wyoming 82609, US
We aim to respond within 48 hours.